At Creatives-Pro (“we,” “our,” or “us”), accessible at https://creatives-pro.com/, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, contact us, request a quotation, use our services, or interact with our advertisements on platforms such as Google, Facebook, Instagram, and other third-party services.
By using our website or submitting your information to us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Information You Provide Voluntarily
When you contact us, request a quote, fill out a form, subscribe to updates, or communicate with us, we may collect:
- Full name
- Email address
- Phone number
- Company or business name
- Website URL
- Project details or service requirements
- Messages or files you send to us
- Billing or payment-related information, where applicable
B. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referring website
- Approximate location based on IP address
- Cookies, pixels, and similar tracking technologies
C. Information from Advertising and Analytics Tools
We may use third-party tools such as:
- Google Analytics
- Google Ads
- Meta Pixel / Facebook Pixel
- Facebook and Instagram advertising tools
- Other advertising, analytics, or performance tracking services
These tools may collect information about how users interact with our website and advertisements, including page visits, conversions, clicks, device information, and browsing behavior.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries
- To provide quotations and project proposals
- To deliver website design, development, branding, marketing, printing, or digital services
- To communicate with you about your project
- To improve our website, services, and user experience
- To analyze website traffic and performance
- To measure advertising effectiveness
- To show relevant advertisements through Google, Facebook, Instagram, and other platforms
- To prevent fraud, abuse, or unauthorized access
- To comply with legal, accounting, and regulatory obligations
We do not use your personal information for purposes unrelated to our business relationship with you unless we have your consent or a lawful basis to do so.
3. Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, scripts, and similar technologies to improve functionality, analyze traffic, personalize content, and measure advertising performance.
Cookies may be used for:
- Essential website functionality
- Website analytics
- Performance improvement
- Remembering user preferences
- Advertising and remarketing
- Conversion tracking
Third-party providers such as Google and Meta may also use cookies or similar technologies when you interact with our website or advertisements.
You can control or disable cookies through your browser settings. However, disabling cookies may affect some website features.
Where required by law, we will ask for your consent before using non-essential cookies or tracking technologies.
4. Google Analytics and Google Ads
We may use Google Analytics and Google Ads to understand website traffic, measure conversions, improve our marketing campaigns, and show relevant advertisements.
Google may collect and process information through cookies and similar technologies when you visit our website or interact with our ads.
You can manage your Google ad personalization settings through your Google account and browser settings. You may also use available Google tools to control how your information is used for advertising and analytics.
5. Meta Pixel, Facebook, and Instagram Advertising
We may use Meta Pixel and related Meta advertising tools to measure ad performance, understand visitor actions, build advertising audiences, and show relevant advertisements on Facebook, Instagram, Messenger, and other Meta platforms.
Meta Pixel may collect information such as page views, clicks, device information, browser information, and actions taken on our website.
Where required, we will obtain your consent before activating advertising or tracking technologies. You may manage your advertising preferences through your Facebook or Instagram settings.
6. Legal Basis for Processing Personal Data
Where applicable, we process your personal information based on one or more of the following legal grounds:
- Consent: when you give us permission, such as accepting cookies or submitting a form
- Contract: when processing is necessary to provide services you requested
- Legitimate Interest: to operate our business, improve our services, respond to inquiries, and protect our website
- Legal Obligation: when we are required to retain or disclose information by law
7. Sharing Your Information
We do not sell your personal information.
We may share limited information with trusted third parties only when necessary, including:
- Website hosting providers
- Email and communication service providers
- Payment processors
- Analytics providers
- Advertising platforms such as Google and Meta
- Project management or customer support tools
- Legal, accounting, or compliance professionals
- Authorities when required by law
All third-party service providers are expected to protect your information and use it only for the services they provide to us.
8. International Data Transfers
Some of our service providers, including advertising, analytics, hosting, or cloud providers, may process data outside your country of residence.
Where required, we take reasonable steps to ensure that appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.
9. Data Retention
We retain personal information only for as long as necessary for the purposes described in this Privacy Policy, including:
- Responding to inquiries
- Providing services
- Maintaining business records
- Meeting legal, tax, or accounting requirements
- Resolving disputes
- Enforcing agreements
When personal information is no longer needed, we will delete, anonymize, or securely store it as required by applicable law.
10. Data Security
We take reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
11. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent at any time
- Object to certain processing activities
- Request restriction of processing
- Request data portability
- Opt out of marketing communications
- Opt out of certain advertising or tracking technologies
To exercise your rights, please contact us using the contact details below.
12. Marketing Communications
If you choose to receive marketing communications from us, we may send you updates, offers, or information about our services.
You can unsubscribe from marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
13. Third-Party Links
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to read their privacy policies before providing any personal information.
14. Children’s Privacy
Our services are intended for businesses and individuals aged 18 or older. We do not knowingly collect personal information from children under the age of 13, or under the age required by applicable local law.
If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technologies, legal requirements, or business practices.
The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this page regularly.
16. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Creatives-Pro
Website: https://creatives-pro.com/
Email: info@creatives-pro.com
Phone: 00965-97654369
Address: kuwait -sharq al asmak building